Skip to main content

Frequently Asked Questions

Admin

Typical turnaround time is between 2-3 business days. Timing may extend beyond the norm due to various reasons.

Rent can be paid online via credit/debit card or ACH, in the office by cashiers check, money order, or personal check, or using WIPS. Online payments are preferred.

Yes, Renter's insurance is required upon move-in. Residents may enroll in the property's master insurance policy for a monthly premium of $21.00

At the time of approval contact information will be provided for the applicable utility companies.

Maintenance

All apartments are pre-inspected for quality control before move-in.

No, residents may opt to grant maintenance permission to enter if they are not present.

Yes, maintenance has 24 hour on-call emergency maintenance. All non emergency request are handled in the order/priority they are received and completed during business hours.

Residents may submit work orders via the online resident portal or call 301-735-0100, then select the option for maintenance.

If locked out during business hours residents can come by the leasing office to get lock-out assistance. If a lock/key needs to be replaced there will be a fee associated with this service. After hours residents will need to contact a lock smith and provide a copy of the new key to the office should a lock be changed.

Amenities

Yes, Residents are required to have a parking permit. Residents may rent a reserved spot for $75 monthly.

Yes, Prince George's County breed restrictions apply. There is a $350.00 one-time pet registration fee, and a $45.00 monthly pet fee.

Refrigerator and Stove/ Oven Range /Washer Dryers.

Location

Prince George's County Public Schools

Directions

We are conveniently located off the I495 and Suitland Parkway

Didn't find an answer?

Our team is always ready to answer your questions.